ANZ is urging customers to be wary online as a new scam aiming to trick people into handing over their details was circulating on social media.
ANZ Regional Executive Pacific, Sarah Stubbings, said: “Just one example
is a message on Facebook Messenger that appears to be ANZ branded, claiming to
contain a link to a promotion to win $4000.”
“This is not legitimate and could result in malicious software being
installed which can later steal your banking log in details.
“If you receive this message, do not click on the link. If you are
concerned that you may have responded to or acted on a scam compromising your
personal details, please contact ANZ immediately. We’re here to help 24 hours a
day, 7 days a week,” Stubbings said.
“ANZ customers can call the ANZ Contact Centre, visit their nearest
branch or use BankMail through their ANZ Internet Banking or ANZ Pacific App to
securely send and receive messages from ANZ.”
“Your digital personal information is just as valuable to a scammer as
your money, so always be careful about the information you share online,”
A spokesperson for ANZ said
its team in Cook
Islands has not seen this scam circulating locally yet, but nonetheless urged
Cook Islanders to be wary.
“Don’t click on or download anything you don’t trust,
especially in unexpected or suspicious texts or emails,” she said.
“If unsure, check a communication is real by
contacting the person or organisation directly, using details you’ve found yourself.”
She said scammers can spoof phone numbers and emails
so they appear to be sent from a genuine source.
“Don’t automatically trust something just because it
appears in a previous conversation with a trusted source,” she said.
“Never allow anyone, who calls you out of the blue, to
have remote access to your devices. Anyone asking for your passwords or access
to your device is likely a scammer.”