KlickEx’s Izek Lal, seated second from left, with members of the Cook Islands Fijian Association at Marsters Hostel on Thursday last week. CI FIJIAN ASSOCIATION/ 23102718
An agent from the money transfer agency KlickEx met with the Fijian Community on Thursday to highlight the benefits of using their services.
The agent, Izek Lal, said he was in the country to
connect with the Fijian community to discuss their services, gather feedback on
how KlickEx can improve service delivery, and introduce them to their partners
and key points of contact.
Lal said the meeting was an opportunity to
collaborate with and assist the Fijian diaspora, as well as to promote KlickEx’s
In Rarotonga, Vodafone Cook Islands acts as an agent
Julieanne Westrupp, Vodafone Cook Islands’ E-Moni executive,
said that many Fijians use the KlickEx service.
E-Moni is the first mobile money service in the Cook
Islands that enables the transfer or money exchange of electronic value
Westrupp said that currently, KlickEx transfers do
not fall under the E-Moni transfer process. But Vodafone is working on making
it possible to send E-Moni directly to M-Paisa, the Fiji version of E-Moni.
“We are able to send money directly to an M-Paisa
mobile phone,” Westrupp said. “Customers have to come in with physical cash,
but if the customer has a New Zealand bank account, they can make a direct
Westrupp said the current fee to transfer money
using E-Moni services is $8 ($4 to KlickEx and $4 to Vodafone).
KlickEx was founded in 2009 with the aim of
providing Digital Financial Inclusion software to the Pacific.
Lal said that consumers trust KlickEx to send money
back home to the islands from Australia and New Zealand.
KlickEx has been a household consumer name for over
10 years, thanks to its long-standing money transfer partnerships with Digicel,
South Pacific Business Development (SPBD) in Samoa, Wantok in Tonga, and
Vodafone in Fiji, Vanuatu, and the Cook Islands, he said.
Lal said that KlickEx has a large network of agents
in the Pacific, so recipients have more places to collect or send money in
Samoa, Tonga, Fiji, Vanuatu, and the Cook Islands. Recipients can also buy mobile
top up, pay bills, or make purchases all from their mobile phones.
The KlickEx Headquarters is located in Auckland to
support all Pacific customers, including IT, Operations, Finance, Compliance,
and Customer Support.
For more information about the company, visit