Resorts complete $10m in renovation projects

Friday 7 May 2021 | Written by Alana Musselle | Published in Economy, National

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Resorts complete $10m in renovation projects
The renovated Little Polynesian Resort. PHOTO: SUPPLIED. 21050512

Local company Pacific Resort Hotel Group announced the completion of a $10 million renovation project for two of their resort complexes.

The five-year renovation programme saw a full remodel of all guest rooms including new furniture, floor and wall coverings as well as bathroom remodels for both resorts, the hotel group said in a media statement.

The renovations were carried out at the Little Polynesian Resort Pacific Resort Rarotonga.

Additionally, full renovations for all public area spaces including restaurants, bars, and pools were undertaken and finished recently.

Te Manava and Pacific Resort Aitutaki have also been able to undergo outstanding maintenance during the Covid-19 border shutdown which caused a year-long closure for the hotel group as a whole. 

Remodeling, renovation and maintenance plans have all been completed with fast-track upgrades ahead of schedule and right on time for borders to open on May 16.

Marcus Niszow, the chief executive officer of Pacific Resort Hotel Group, said: “The renovations and repositioning have been designed to meet the needs of today’s leisure travellers while paying respect to both the resort’s rich history, stunning locations and the unique culture of the Cook Islands.”

These upgrades have also boosted the star ratings of the two resorts with Little Polynesian moving from four and a half stars to five stars, and the Pacific Resort Rarotonga moving from four to four and a half stars.

Work commenced with bringing maintenance up to date, then progressed to retraining and cross training all staff and employees across each of the resorts.

“Our objective has been to preserve and enhance our physical assets, location and people,” said Niszow. He said it is through government support via the Economic Response Plan that this project as a whole has been made possible.

Niszow said bookings have gone through the roof since the announcement of the two-way travel bubble between the Cook Islands and New Zealand, with website traffic on pacificresort.com going through hundreds to thousands of visits a day.

The Pacific Resort Hotel Group will be opening from day one of the travel bubble with confirmed arrivals across each of their resorts, and even a wedding set at the Pacific Resort Rarotonga during the first week of the bubble.

After a year of hibernation, the hotel group eagerly anticipates the return of guests once more.  “All four resorts within our group are in pristine condition and ready to welcome back our international visitors very soon,” Niszow said.