Addrienne Hosking-Tinirau is proud to be the first woman of Cook Islands descent to be appointed as Air New Zealand country manager. 20112001
For Addrienne Hosking-Tinirau it’s still sinking in that she will soon take over as the Air New Zealand country manager in Rarotonga – the first woman of Cook Islands descent to hold the position. By Katrina Tanirau.
for people made Addrienne Hosking-Tinirau a perfect candidate for a customer
service role at Air New Zealand, although it was a job that she almost got by
she returned to Rarotonga “for a year-long break” after working in Hayman
Island, Australia - her first job straight out of school.
working at the front desk of Tamure Resort, Tim Darby and other “Air New
Zealanders” were there holding a farewell function.
impressions last and Darby was wowed by the young lady with the beautiful smile
and a bubbly personality. A phone call and an interview followed.
happened to be in a perfect position that night,” she says.
young age of 19 I became a customer service agent at Air New Zealand. Luckily,
I had my mum who was also an ex-Air New Zealander so she supported me and
pushed me to follow through.”
28 years later, Hosking-Tinirau will take the reins as country manager, the
first woman of Cook Islands descent to hold the position.
big secret that her career aspiration was always to one day be in the top job,
years, she has worked as a customer services agent, a trainer and supervisor.
do within a company, you see lots of change, you go through a lot of managers
so you experience a range of leadership styles from different people and you
learn along the way,” she says.
years as a customer service agent, a supervisor position came up, the first
time around Hosking-Tinirau was unlucky but it didn’t stop her from carrying
there was going to be an opportunity to step up to a leadership role at some
stage so I just hung in there.”
second time around, she was successful and so began a journey of learning and
country manager Marisa Newman beams with pride as she talks about her friend
and colleague’s appointment.
managers sign a three-year contract, but with the coronavirus pandemic sweeping
the globe, that has been extended to four years for Newman.
and her family are set to head back to Wellington where she will become lounge
manager in Wellington, Christchurch and the Pacific Islands.
Hosking-Tinirau, Newman has held various positions during her time.
Addrienne Hosking-Tinirau and Marisa Newman. 20112060
started as a domestic flight attendant followed by travelling the world as an
international flight attendant and has held numerous managerial positions.
has become home for Newman, her husband Dave and their children, and while it’s
a bitter sweet departure for them all, she is a great believer in keeping
things moving and making way for those who have the talent and potential.
not goodbye forever, it’s simply ma te wa as we say at Air New Zealand, see you
soon. We will be back for good one day,” Newman says.
going back to New Zealand very different people from the ones who landed here
four years ago.”
Zealand fosters an environment based on the koru that takes pride of place as
their logo, and the new beginnings and the circle of change and improvement
that this symbol represents.
is grateful to have had the guidance and advice of all her previous leaders, in
want to develop you really have to have those honest conversations with your
leader so they can help you, coach you and mentor you,” she says.
Marisa’s arrival I have just loved the honesty, the integrity and the way we
work together as a team.
it’s certainly not goodbye, we are family and as the lounge manager for the
Pacific Islands she will be coming back regularly.”
is under no illusions that she has a big job ahead of her with the aviation
industry one of the most significantly impacted by the Covid-19 pandemic.
January I had an inkling that this pandemic was going to be around for a
while,” she says.
thanks to Marisa, Brent Roxburgh and Air New Zealand I’m definitely prepared
mistake, she says Air New Zealand is here to stay.
and Hosking-Tinirau work closely with the Cook Islands Government as part of
the Covid-19 taskforce.
do whatever we can to support the government and Te Marae Ora to ensure that
our borders are kept safe and only opened when it is absolutely safe to do so,”
forward, Hosking-Tinirau will continue to work with key agencies including Cook
Islands Tourism and the business sector.
everyone takes personal responsibility, Hosking-Tinirau believes the country
will remain Covid-19 free.
after announcement of her appointment was made internally, Hosking-Tinirau says
it’s still sinking in and she has been overwhelmed by the congratulatory
messages, phone calls, flowers, hugs and kisses.
I’m just passionate about Air New Zealand, I’m proud of myself personally, I’m
proud for my family and my Air New Zealand family,” she says.
great for the Cook Islands and for Pasifika women, but at the same time it’s
about staying humble, I’ve still got work to do.”