Bid to free vessel continues

Monday January 08, 2018

Attempts to free the fishing vessel Zambucca will continue in earnest today after the 60-foot longliner was stranded on the reef at Muri early on Saturday morning.

Robati family holds eighth reunion

Monday January 08, 2018

About 130 people have gathered in Arorangi to mark the eighth George Faimau and Ngateinakore Robati Reunion.

Making the most of their holidays

Monday January 08, 2018

The new year has begun and school students are well into their summer holidays.

Paradise found - in the Tasman Sea

Monday January 08, 2018

Jolene Bosanquet visit to Lord Howe Island fulfilled a dream she has had since the 1970s.

Take a summer photo and win!

Monday January 08, 2018

Enter this year’s fabulous CI News Memories of Summer photo competition and you could win one of two Samsung Galaxy J5 Pro smartphones, proudly sponsored by the Bank of the Cook Islands.

NZ vaka modelled on Te Au O Tonga

Monday January 08, 2018

A newly launched New Zealand waka (vaka) is based on the same design as those of the late Sir Thomas Davis of Rarotonga.

Rarotonga residents will get a unique opportunity to witness live the classical Southern India dance form called Kuchipudi on January 15.

Married on the island he loves...

Monday January 08, 2018

New Zealand MP Shane Jones yesterday celebrated his marriage to Dorothy Pumipi and he says he wanted to get married on Rarotonga because he loves the place.

Mobile restoration ‘seamless’

Monday January 08, 2018

Bluesky Cook Islands says the transition of mobile service from temporary to newly commissioned network has been “relatively seamless”.

This despite claims by some customers of unexpected and unexplained data losses after mobile services were fully restored in the Cook Islands on December 19.

A fire on October 27 completely destroyed Bluesky Cook Islands’ second core site in Aroa, Arorangi affecting mobile network services in Rarotonga and Aitutaki.

Bluesky’s commercial manager, Lahaina Kiely said “a handful” of customers had experienced credit consumption due to casual data rates being charged instead of the data packs they had purchased before the fire in October. For those customers, she said they have reset their data packs and credited back any credit due.

“The transition of the mobile service from the temporary solution to the newly commissioned network has been relatively seamless,” Kiely said.

“Many of our customers have complimented the teams in restoring full mobile services in the space of two months following the fire in October.  

“With the much anticipated data services restored, customers have been eager to use the service again.”

Since mobile services were migrated on December 19, Kiely said there had also been a high demand for simcards and visitor simcards.

Customers had also been making full use of top-up promotions and data promotions. 

“For the months of January and February, our postpaid mobile customers will receive double data on their Bluesky postpaid mobile plans,” Kiely said. 

“Customers will be able to see their new allowances via MyBluesky App.

“Should any of our customers have any queries at all, please contact the team by free calling 123, or visit us on our Facebook page, or pop in and see us.”

The destroyed facility which is valued “in millions” and the disruptions the fire caused to the mobile network on the two main islands was initially supposed to take “up to three weeks” to repair.

The fire completely destroyed the mobile network core exchange, as well as primary satellite station equipment and power supply systems housed at the Aroa site.

All the fixed-line telephone and broadband internet services in the northern areas of Rarotonga connected to the main Bluesky station in the Avarua town office remained uninterrupted.

A day after the fire incident, Bluesky Cook Islands mobile cell sites were changed over to the Bluesky Samoa mobile core exchange via O3b Satellite links.

This provided temporary mobile voice and texting services within Rarotonga and Aitutaki with no local usage charges to its customers.

The burned-out core site building in Aroa was fully refitted ready for the installation of new mobile core equipment, O3B Satellite System gear and other network equipment and infrastructure. This was completed in December.

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