Praise for service programme

Wednesday December 13, 2017 Written by Published in Local
Staff of Pacific Resort Rarotonga were recognised for the various courses they completed. 17121114 Staff of Pacific Resort Rarotonga were recognised for the various courses they completed. 17121114

A record 10 programmes were the focus of presentations at the Cook Islands Tertiary Training Institute (CITTI) Ngatangiia campus on Friday.

 

The ceremony began by acknowledging the Kia Orana service programme that has proven highly popular among organisations on Rarotonga and the outer islands.

The Kia Orana service programme was initiated by Cook Islands Tourism to teach the Kia Orana values and how they are demonstrated through customer service.

Not only did CITTI gain approval to assess students in First Aid this year, but they also had a group of students who gained their First Aid certificates on Friday evening.

Director Caroline Medway-Smith said it was great that CITTI could provide the local community and the outer islands with such as important qualification. 

“This is a wonderful initiative taken by Pacific Resort for their junior and not-so-junior chefs.”

Medway-Smith says CITTI has developed a close relationship with Pacific Resort, which has paid off by increasing staff morale and improving the levels of service that staff offer their guests.

She says she feels fortunate being able to provide programmes on Rarotonga.

“Some are accredited and some are not, but they are provided here locally which enables learners to still be with their families and loved ones, still be within their communities, at their churches, at their sports clubs.”

It’s not always easy jumping on to the learning journey, but Medway-Smith says all of the award recipients have taken a leap of faith and have seen the results of their hard work.

“Well done all of you and thank you for choosing CITTI to study. 

“We are proud to have served you and look forward to meeting you on your next learning venture.”

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